Drop Support

Drop Support

We've designed the Drop scale and Drop Recipes app to be an intuitive and hard-working kitchen assistant; informative, helpful, but above all, easy to use.

As with any new shiny gadget though, in case you might have a few questions or run into any speedbumps along the way, we have put together the Drop Support section to help keep things running smoothly in your kitchen.

Help Center

Help Center

We have compiled a broad range of our most frequently asked questions in Drop Support, our searchable knowledge base, which should have you back to baking and cooking in no time.

Visit Help Center
Ask Us a Question

Ask Us a Question

If you can't find the answer to your question in our Help Center, feel free to ask our dedicated Support Team directly by using our email form. We will get back to you as fast as we can, usually within 24 hours.

Ask a Question

Meet the Support Team

  • Leanne
    Leanne
  • Peter
    Peter
  • Tim
    Tim
Don't have our scale?

Don't worry, you can still use the app and all the recipes without the Drop Scale. It's just not as awesome. :)